Percent Increase in Number of Attacks on Firewall (Weekly) – The percent difference in the number of attacks on the company’s firewall that were detected during the previous two calendar weeks.

This leverage ratio estimates the combined effect of both business risk and financial risk on the company's earnings per share (EPS) given a particular increase or decrease in sales. In order to improve the efficiency of any process, the treasurer must evaluate how it used to work, how it currently works, and how it should work in the future. Number of Instances Where Systems Exceeded Capacity Requirements – The total number of instances (i.e., a specific point in time) where systems exceeded the pre-defined capacity threshold, measured in transactions or requests per second, within the measurement period. A key risk indicator (KRI) is a measure used in management to indicate how risky an activity is. Percentage of Network Devices Not Meeting Configuration Standards – The total number of network devices (modems, routers, switches, etc.) Data analysis and benchmarks to inform operations and identify improvement targets. Investors use the ratios to decide whether they want to invest in a company.

Presentation-ready benchmarking data, reports, and definition guides. Percentage of System/Application Downtime Caused by Inadequate Server Capacity – The amount of system downtime, or service interruption time, that was caused specifically by insufficient capacity (i.e., requests/transaction load directly caused failure) as a percentage of total unplanned downtime within the measurement period.

The debt-to-capital ratio is a measure of leverage that provides a basic picture of a company's financial structure in terms of how it is capitalizing its operations. IT Service Desk – Percentage of Requests Not Resolved within SLA (All Levels) – The number of IT service requests that are not resolved within the timeframe defined by the company’s SLA as a percentage of total issues resolved over the same period of time. Higher D/E ratios may negatively impact a company's ability to secure additional financing when needed. For example, a retail bank branch might be concerned with fraudulent bank accounts being opened, but the IT department of the financial institution will be more focused on data security and leaks. Percentage of Applications Requiring Functionality Upgrade Within the Last 90 Days – The total number of applications used by the company that required an upgrade related to user experience/usability within the last 90 calendar days. Percentage of IT Assets (Devices) Impacted by End-of-Life or Support – The number of devices managed by the IT Department that are slated to be impacted by upcoming end-of-life (EoL) or end-of-support (EoS) dates.